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Policies/Disclosures
 

Electronic Fund Transfers - Your Rights and Responsibilities

Indicated below are types of Electronic Fund Transfers we are capable of handling, some of which may not apply to your account. Please read this disclosure carefully because it tells you your rights and obligations for the transactions listed. You should keep this notice for future reference.

ELECTRONIC FUNDS TRANSFERS INITIATED BY THIRD PARTIES

You may authorize a third party to initiate electronic funds transfers between your account and the third party's account. These transfers to make or receive payment may be one-time occurrences or may recur as directed by you. These transfers may use the Automated Clearinghouse (ACH) or other p ayments network. Your authorization to the third party to make these transfers can occur in a number of ways. In some cases, your authorization can occur when the merchant posts a sign informing you of their policy. In all cases, the transaction will require you to provide the third party with your account number and bank information. This information can be found on your check as well as on a deposit or withdrawal slip. Thus, you should only provide your bank and account information (whether over the phone, the Internet, or via some other method) to trusted third parties whom you have authorized to initiate these electronic funds transfers. Examples of these transfers include, but are not limited to:

Preauthorized Credits
You may make arrangements for certain direct deposits to be accepted into you money market or savings account(s).

Preauthorized Payments
You may make arrangements to pay certain recurring bills from your money market or savings account(s).

Electronic Check Conversion
You may provide your check to a merchant or service provider who will scan the check for the encoded bank and account information. The merchant or service provider will then use this information to convert the transaction into an electronic funds transfer. This may occur at the point of purchase, or when you provide your check by other means such as by mail or drop box.

Electronic Returned Check Charge
Some merchants or service providers will initiate an electronic funds transfer to collect a charge in the event a check is returned for insufficient funds.

The fee for electronic payment of a charge for a check that is returned for insufficient funds is $30.00 per NSF.

FEES

Fees may be charged for electronic funds transactions. Please contact our Personal Banking Officer for current fee disclosures.
  • We do not charge for direct deposits to any type of account
  • We do not charge for pre-authorized payments from any type of account

Excpept as indicated elsewhere, we do not charge for these electronic funds transfers.

DOCUMENTATION

Preauthorized Credits
If you have arranged to have direct deposits made to your account at least once every 60 days from the same person or company, you can call us at 888-703-5414 or 702-260-4141 to find out whether or not the deposit has been made.

Periodic Statements
You will get a monthly account statement from us for your money market accounts.

You will get a monthly account statement from us for your savings accounts, unless there are no transfers in a particular month. In any case, you will get a statement at least quarterly.

Right To Stop Payment And Procedure For Doing So
If you have told us in advance to make regular payments out of your account, you can stop any of these payments. Here is how:

Call us at 888-703-5414 or 702-260-4141 or write us at 3019 St Rose Parkway, Suite 100, Henderson, NV 89052, in time for us to receive your request three business days or more before the payment is scheduled to be made. If you call, we may also require you to put your request in writing and get it to us within 14 days after you call.

We will charge you $30.00 for each stop-payment order you give.

Notice Of Varying Amounts
If these regular payments may vary in amount, the person you are going to pay will tell you, 10 days before each payment, when it will be made and how much it will be. (You may choose instead to get this notice only when the payment would differ by more than a certain amount from the previous payment, or when the amount would fall outside certain limits that you set.)

Liability For Failure To Stop Payment Of Preauthorized Transfer
If you order us to stop one of these payments three business days or more before the transfer is scheduled, and we do not do so, we will be liable for your losses or damages.

FINANCIAL INSTITUTIONS' LIABILITY:

Liability For Failure To Make Transfers
If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will not be liable for instance: (1) if, through no fault of ours, you do not have enough money in your account to make the transfer; or (2) if you have an overdraft line and the transfer would go over the credit limit; or (3) if circumstances beyond our control (such as fire or flood) prevent the transfer, despite reasonable precautions that we have taken; or (4) there may be other exceptions stated in our agreement with you.

CONFIDENTIALITY
We will disclose information to third parties about your account or the transfers you make: (1) where it is necessary for completing transfers; or (2) in order to verify the existence and condition of your account for a third party, such as a credit bureau or merchant; or (3) in order to comply with government agency or court orders; or (4) as explained in the privacy disclosure.

UNAUTHORIZED TRANSFERS

Consumer Liability
If your statement shows transfers that you did not make, tell us at once. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time.

If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time period.

Contact In Event Of Unauthorized Transfer
If you believe that someone has transferred or may transfer money from your account without your permission, call us at 888-703-5414 or 702-260-4141 or write us at 3019 St Rose Parkway, Suite 100, Henderson, NV 89052.

ERROR RESOLUTION NOTICE
In case of errors or questions about your electronic transfers, call us at 888-703-5414 or 702-260-4141 or write us at 3019 St Rose Parkway, Suite 100, Henderson, NV 89052, as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared. (1) Tell us your name and account number (if any); and (2) describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information; and (3) tell us the dollar amount of the suspected error.

If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days.

We will determine whether an error occurred within 10 business days (20 business days if the transfer involved a new account) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days if the transfer involved a new account, a point-of-sale transaction, or a foreign-initiated transfer) to investigate your complaint or questions. If we decide to do this, we will credit your account within 10 business days (20 business days if the transfer involved a new account) for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. Your account is considered a new account for the first 30 days after the first deposit is made, unless each of you already has an established account with us before this account is opened.

We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation.

You may ask for copies of the documents that we used in our investigation by contacting us at:


Security Savings Bank
3019 St Rose Parkway, Suite 100
Henderson, NV 89052
888-703-5414 toll-free
702-260-4141
Business days: Monday through Friday excluding
Federal Holidays, Nevada Day and Family Day.

More detailed information available on request

 
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